Effective communication is a crucial skill when discussing treatments with clients. It is important to convey information clearly, address any concerns or questions, and ensure that clients feel comfortable and confident in the treatment plan. In order to achieve this, it is essential to use active listening, clarify information, and provide empathy and support.

Active listening involves paying close attention to what the client is saying, asking clarifying questions, and summarizing their concerns to demonstrate understanding. Clarifying information ensures that clients have a clear understanding of the treatment plan, including any potential risks or side effects. Empathy and support are important in building trust and rapport with clients, helping them feel valued and supported throughout the treatment process.

Key Lesson Concepts:

• Use active listening to understand client concerns
• Clarify information to ensure client understanding
• Show empathy and provide support to build trust